MEDICAL ANSWERING SERVICES LLC
John brings over 20 years of experience in the Contact Center with 15 of those coming from leadership in Workforce Management. With vast knowledge in telephony structure, WFM procedures, and capacity planning, John assists in preparing MAS for the future, and optimize staffing resources to ensure performance guarantees are constantly met.
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MEDICAL ANSWERING SERVICES LLC
MAS is a leading New York State Medicaid transportation provider, servicing Western New York, Northern New York, Hudson Valley and the New York City regions. Learn more about our non-emergency Medicaid services here.