Keeli Strub

Director, Experience Design And Delivery at Medical Mutual

Keeli Strub has a solid work history, starting in 1993 with Allstate as a Claim Information Manager. Keeli worked in this position for 15 years before joining Medical Mutual in 2008. At Medical Mutual, they held several roles including Manager of Operations, Manager of Customer Care Center, Manager of Customer Solutions, and ultimately, Director of Customer Insights. Keeli's work experience spans over 27 years in the insurance industry, with a focus on customer service and operations management.

Keeli Strub pursued their education at various institutions. Keeli completed their Bachelor of Arts degree in Psychology from The University of Akron between 1987 and 1991. Later, from 2007 to 2010, they attended Indiana Wesleyan University, where they obtained an MBA with a focus on Applied Management. In addition to their formal education, Keeli Strub also obtained a certification in Change Management from Prosci, although the specific month and year of completion are not provided.

Links

Timeline

  • Director, Experience Design And Delivery

    August 1, 2023 - present

  • Director Customer Insights

    December, 2014

  • Manager Customer Solutions

    August, 2011

  • Manager Customer Care Center

    April, 2011

  • Manager Operations

    February, 2008

A panel showing how The Org can help with contacting the right person.