Nikolaos Marinakis

Nikolaos Marinakis has extensive experience in business development, account management, and contact center operations across various companies. Currently serving as the Contact Center Services Group Sales Manager at Mellon Group of Companies since March 2010, responsibilities include overseeing P&L and project performance indicators for international contact center activities in the EMEA region. Previous roles include Operations Coordinator and Senior Collection Officer, where duties involved handling customer inquiries, negotiating service changes, and managing data entry. Earlier career experiences include positions at Teleperformance Greece and Piraeus Bank, focusing on customer service and promotions. Nikolaos holds a degree from Ethnikon kai Kapodistriakon Panepistimion Athinon and an MBA from Edinburgh Business School, Heriot-Watt University.