Director Of Clinical Management - Twin Cities, MN

THIS IS A HYBRID POSITION. TRAVEL IS REQUIRED.

Mendota Health is a leading provider of mobile wound care services. We specialize in helping patients heal their wounds by providing the best possible treatment options in the comfort of their own home.

The Director, Clinical Management is an important role within Mendota Health. The Director, Clinical Management reports directly to the President and assists Advanced Practice Providers (APPs), Community Engagement Directors (CEDs) and Patient Access Representatives (PAR) in effective clinical care and implementation of the strategic priorities within the realm of APP driven wound care at Mendota. The Director, Clinical Management will also assist in creation of culture and community, support quality wound care to Mendota standards, and participate in appropriate clinical management across markets.

Responsibilities

• Champion adherence to Mendota Health clinical quality.
• Manage provider adherence to clinical standards, providing mentorship and coaching as needed.
• Collaborate with Market Executives to manage clinical performance and problem solve issues.
• Identify and address clinical barriers to advanced treatment usage; communicate frequently with Medical Director to address knowledge gaps, as well as individual APPs.
• Deliver and present information to cross-functional teams as appropriate.
• Provide oversight and supervision to a team of mobile providers in assigned markets.
• Provide in-person clinical training for new APPs where appropriate.
• Perform clinical duties up to 25% of the time.
• Participate in and lead onboarding for new hire APPs.
• Hold weekly or as needed 1:1s with market APPs.
• Monitor and address clinical quality by reviewing clinical documentation of APPs on a regular cadence.
• Participate in clinical management meetings and presentations.
• Provide subject matter expertise in clinical round tables, case review, and provider meetings.
• Comply with all Mendota Health wound care guidelines and documentation requirements.
• Monitor APPs clinical care for the effectiveness of interventions.
• Assist in tracking of key performance indicators for clinical care.
• Create a culture that fosters quality, problem-solving accountability, and compassion.
• Partner with clinical and operational leaders to develop and drive clinical standards, reporting metrics, and quality measures.
• Collaborate with the Medical Director to develop educational materials and clinical policies.
• Maintain compliance with occupational health standards.
• Perform audits on clinical documentation and intervening where necessary.
• Shadow clinicians in the field as needed to determine quality.

Administrative

• Collaborate with Market Executives to complete annual performance evaluations for APPs.
• Assist with ensuring that APPs are compliant with all state and practice requirements.

Leadership

• Communicate in a professional, positive, and appropriate manner with all stakeholders
• Escalate concerns to the Market Executive and/or Medical Director in a timely and appropriate manner.
• Consistently attend and participate in all leadership matters in a way that reflects the values and mission of Mendota Health.
• Attend weekly 1:1 meetings with the President and Medical Director.

Education and Experience

• Board Certified/Prepared through AANP, ANCC, NCCPA
• Nurse Practitioner national certification as ANP, FNP, GNP required or ability to obtain
• Current, unrestricted NP/PA license in the state of assignment or ability to obtain license
• Ability to obtain and/or maintain state DEA licensure/Prescriptive Authority post - where applicable
• Graduate of an accredited APP program
• Currently holds an active APP license
• 3-5 years of leadership experience in a clinical setting preferred
• 3+ years of clinical experience
• Wound care experience preferred
• Experience working in a startup environment is a plus
• Experience working in a mobile/multisite care setting

Benefits & Perks

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts
• Short and Long-term disability
• Legal Protection Plan
• Supplemental Insurance Plans
• Paid Time Off (PTO)
• Holidays
• Flexible schedule
• Day Shift – no evenings or weekends!
• Mileage reimbursement

To learn more about Mendota Health, please visit our website: www.mendotahealth.com