Senior Product Manager

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

Job Description:

Menlo Security is looking for a Senior Product Manager to support our Product vision as we scale.  The requirements will be both externally and internally driven and will demand close collaboration with our engineering and threat researchers.  Additionally, you will partner with marketing and be outwardly facing and will engage with the media, analysts, customers, and more.   

What You’ll Be Doing

• Own the product vision and roadmap for products in the secure access and management portfolio
• Define the roadmap/product strategy and work with internal teams to communicate, manage, and deliver it
• Drive product level forecasting and adoption projections
• Craft product positioning and product marketing content in conjunction with the marketing organization
• Work cross functionally with marketing and sales to ensure product revenue targets are achieved

Key Position Outcomes & Deliverables: 

• Define a roadmap that aligns with corporate strategy

• Ensure that products get shipped to hit revenue targets

• Product adoption and revenue

• Product development execution

• Successful product launches

• Market Impact and Growth:

  • Increased market share: Track the product's market share growth and set goals for the employee to achieve.
  • New customer acquisition: Measure the number of new customers acquired through the employee's product management efforts. Set specific targets and track progress.
  • Positive customer reviews and satisfaction: Monitor customer feedback and satisfaction scores related to the product and aim for improvement.

• Team Management and Collaboration:

  • Improved team productivity and efficiency: Track metrics like team lead time for tasks, bug resolution rates, or sprint completion rates. Aim for improvement under the employee's leadership.
  • Successful implementation of new processes or tools: Measure the impact of new processes or tools introduced by the employee on team collaboration and effectiveness.
  • High team morale and engagement: Conduct surveys or use other indicators to assess team morale and engagement, aiming for positive improvement under the employee's leadership.

Who You Are

• 5+ years working as a product manager in a SaaS and/or cyber security environment
• Familiarity with defining and shipping SaaS services in an Agile environment.  Deep familiarity of contemporary software development methodologies, tools, and best practices associated with building and deploying applications
• Deep insight into the contemporary threat landscape, including, browser based threats, phishing, malware, APTs, vulnerabilities, mobile security, and more.
• Knowledge of public cloud computing, data center,  virtualization, networking, storage, databases technologies, and working with cloud primitives is highly desired
• Communication skills that inspire, educate, persuade, and sell, both internal and external audiences
• The ability to empathize and channel the various stakeholders PM represents (some days it will be customers, other days engineering, sales, finance, marketing, ops, and support)
• Enterprise software development experience in an Agile environment
• Technical knowledge of the following: browser technologies, networking, cloud deployments and administration, web security, SSO, SIEM, proxy chaining, CASB, and firewalls

Why Menlo?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.