Tiffany Ralls

Tiffany Ralls has a diverse work experience in various roles and industries. Tiffany began their career at The Ohio State University, where they served as a Student Services Specialist, providing financial aid information and support to students and parents. Tiffany then transitioned to the role of Information Associate at the University Registrar, facilitating student registrar programs and processes.

Tiffany later joined The Ohio State University College of Dentistry as a Project Manager & Information Assistant, where they performed administrative and coordination functions within the pediatric clinic. Additionally, they coordinated a referral partnership pilot program with the Ohio State University Wexner Medical Center and OhioHealth's Riverside Methodist Hospital, streamlining processes for referring emergency room patients to the College of Dentistry.

Afterward, Tiffany worked as a Patient Financial Counselor in the Emergency & Trauma Services department at Mount Carmel Health System. In this role, they collected patient data, determined benefits eligibility, and processed payments and insurance claims. Tiffany also resolved billing inquiries and ensured compliance with payer sources.

Tiffany continued their career at OhioHealth, where they became a Team Lead Registration at Grant Medical Center. In this role, they managed a team responsible for providing exceptional customer service and support to inpatient, outpatient, and emergency room patients. Tiffany focused on achieving key performance metrics and cultivating a strong team culture.

Following their time at OhioHealth, Tiffany joined CoverMyMeds as an Account Analyst. Here, they leveraged their financial analysis skills to support account management activities.

Most recently, Tiffany joined MentorcliQ as a Customer Success Coach. This role focuses on ensuring the success and satisfaction of the company's customers.

Throughout their career, Tiffany has demonstrated a strong commitment to providing excellent customer service, managing teams, and streamlining processes.

Tiffany Ralls completed their Bachelor of Arts (BA) degree in Journalism & Mass Communications with a minor in Public Relations from Kent State University. Tiffany attended the university from 2003 to 2008. Following their undergraduate studies, Tiffany pursued a Master of Business Administration (MBA) degree in the LEAD Program at Ohio Dominican University. Tiffany completed their MBA in 2017, but the specific start year for their graduate studies is not provided.