Dan Maimone, currently serving as the Director of Customer Success & CS Operations at Harri since June 2019, brings over 15 years of experience in operations and 5 years in the SaaS industry. At Harri, Dan focuses on streamlining operational processes and improving talent retention through innovative technology solutions for the service industry. Additionally, Dan is a Peer Mentor with Mentorloop, advocating for leadership development and driving growth. Previously, Dan held roles at Starbucks as an Operational Lead for a large franchise and at The Jamie Oliver Group as a Regional Operations Manager, overseeing operations across multiple restaurant locations.