Helen Wang

Head Of Service Operations & Digital Experience at Mercedes-Benz Australia

Helen Wang has an extensive work experience in the automotive industry. Helen currently serves as the Chairman of the Aftersales Committee at the Federal Chamber of Automotive Industries since 2023. Prior to that, they held the position of Head of Service Operations & Digital Experience at Mercedes-Benz Australia starting from 2015.

Helen also has a long history with Mercedes-Benz Australia, where they held various roles including Campaign & Project Manager (2011-2014), Pricing & Reporting Manager (2009-2011), Warranty Controller (2006-2009), and Pricing & Marketing Analyst (2005-2006).

Earlier in their career, Helen served as an Assistant Manager of Sales & Marketing at Daimler China from 2002 to 2004.

Helen Wang obtained an MBA degree in Business, Strategy, and Leadership from Swinburne University of Technology, where they studied from 2008 to 2010.

Links

Timeline

  • Head Of Service Operations & Digital Experience

    January, 2015 - present

  • Campaign & Project Manager

    2011

  • Pricing & Reporting Manager

    2009

  • Warranty Controller

    2006

  • Pricing & Marketing Analyst

    2005

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