Colten Cross is an experienced IT professional currently serving as the Network Operations Lead at Mercedes-Benz Financial Services USA LLC since March 2021, where responsibilities include leading a team in network infrastructure management and overseeing ServiceNow ticket management. Prior to this role, Colten held positions as a Systems Engineer at Daimler Trucks North America and as a Software Developer in both Manufacturing and Automation at Mercedes-Benz Financial Services USA LLC. Additional experience includes roles as a Junior Network Administrator at Nuspire, Soc/Noc Analyst at Cooper Standard, and System Administrator Intern at Western Michigan University. Colten holds a Bachelor's degree in Information Technology from Western Governors University and has completed studies at Western Michigan University.
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