Gabi Winters

Gabi Winters has a diverse work experience spanning various industries and roles. Starting in 2008, Gabi worked as a Caterer at the College of St. Benedict, where they served guests during catered events and developed interpersonal skills. In 2010, they joined New York & Company as a Sales Associate, quickly progressing to roles such as Assistant Sales Manager and Store Sales Leader. During this time, they focused on maximizing store profitability, creating a customer-centric culture, and developing top talent.

In 2012, Gabi began working at Concordia College as a Student Manager, organizing and establishing groups for the tutoring program. Gabi also worked as a Tutor at the Academic Enhancement and Writing Center, assisting students with study skills and providing accounting tutoring.

From 2013 to 2014, Gabi gained valuable experience as a Retail Management Intern at Nordstrom. Gabi learned from experienced professionals, participated in sales and customer service events, and was exposed to various management responsibilities.

In 2015, Gabi became a Store Manager at Destination Maternity Corp, where they exceeded sales goals, fostered a positive work climate, and built relationships to attract top talent.

In 2016, Gabi joined Merchology as an Account Specialist, facilitating communication with customers and coordinating orders. Gabi then progressed to roles such as Customer Service Manager and Director of Customer Service, where they oversaw department operations, managed a team, and established policies for high-quality customer service. Currently, Gabi holds the position of Vice President of Customer Service at Merchology, where they have developed a scalable department structure, established KPIs, and ensured efficient service delivery.

Overall, Gabi Winters has demonstrated their ability to excel in customer service, leadership, and operational roles throughout their career.

Gabi Winters attended Cathedral High School from 2006 to 2010. Gabi then went on to study at Concordia College from 2010 to 2014, where they earned their Bachelor of Arts degree in Business, Management, Marketing, and Related Support Services.