Difeng Liu

Difeng Liu has worked as an IT Support Engineer at Mercuria Energy Trading S.A. since 2016. Prior to that, they worked at Hewlett-Packard from 2013 to 2016. At Hewlett-Packard, they served as a Quality Analyst from 2015 to 2016, evaluating and providing feedback on the performance of IT Service Desk agents. Difeng also worked as a Service Desk Agent, assisting Ericsson users with IT related issues, from 2013 to 2014, including a transfer to Malaysia in February.

Difeng Liu obtained a Bachelor's degree in Computer Science from the University of Electronic Science and Technology of China, from 2008 to 2012. In 2013, Difeng Liu received the ITIL® Foundation Certificate in IT from CSME, Inc.