Dylan Fletcher has experience in various roles such as Duty Manager at Neighbourhood Kitchen, Technical Support Agent, Provisioning Specialist, and Telco Billing Specialist at Trustpower, and currently works as a Quality Assurance Test Analyst at Mercury NZ. In their current role, Dylan develops and executes test cases, scripts, and plans to ensure software quality, conducts functional, regression, and system testing of software applications, and actively participates in agile ceremonies like daily stand-ups, sprint planning, and retrospectives. Dylan's background showcases a strong emphasis on customer service and operational management.
July, 2022 - present