Odis Hall is a seasoned IT professional with significant experience in technical support and customer service roles. Currently serving as a Desktop Support Technician at Mercyhealth Wisconsin and Illinois since May 2023, Odis previously worked at ABC Supply Co. Inc. in the Information Technology Service Desk from February 2022 to May 2023. Odis also held the position of Sr. Customer Experience Representative at Grainger from November 2017 to November 2020 and worked as a Marketing Coordinator at State Farm ® from August 2015 to November 2016, where responsibilities included marketing and prospecting for a State Farm agent. Odis began a career at Menards as a part-time morning stocker and advanced to become the Millwork department manager at the Cherry Valley, IL location over a five-year tenure from 2010 to 2015. Odis attended the University of Wisconsin-Whitewater from 2010 to 2011.