Ashlin Kneeland

Ashlin Kneeland is a skilled Customer Success Manager with extensive experience in improving client onboarding processes and enhancing product features. At Merge since August 2024, Ashlin focuses on building unified APIs for B2B companies. Previously, at KickUp as a Senior Technical Account Manager and Senior Client Success Manager, Ashlin implemented strategies that increased customer satisfaction and retention rates. Ashlin's tenure at NYU Stern School of Business as a Product Owner involved leading customer discovery initiatives and enhancing product engagement. An educational background includes an MBA from NYU Stern School of Business and a Bachelor's in Economics from Oregon State University, complemented by a Master's in Secondary Education from Oakland University.