Mis Kaveh Nami

Kaveh Nami has a wide range of work experience in the field of IT. Kaveh is currently working at MeridianLink as a Product and Client Support Manager, where they are responsible for providing support to clients and managing product delivery.

Prior to this, Kaveh worked at SW&E, Inc as an Operations Manager from May 2017 to December 2020. In this role, they managed accounts and client expectations, developed business plans, implemented metrics for effective handling of logistics, and assisted with online marketing.

Before SW&E, Inc, Kaveh worked at Lumen21, Inc as a Service Desk Manager from November 2016 to May 2017. Here, they managed key clients and established premier support for the company's products and services, while improving the quality of support delivered.

Additionally, Kaveh has experience working at Broadcom Limited as a Senior Technical Support Engineer from October 2010 to October 2016. In this position, they led a team of support engineers and contributed to the development of troubleshooting documentation.

Furthermore, Kaveh worked at BENEFIT PLAN SYSTEMS CORPORATION as a Technical Support Representative from October 2009 to October 2010. Here, they provided support to customers, created documentation, and performed regression testing for software releases.

Earlier in their career, Kaveh worked as a Help Desk Technician III at Experian from January 2005 to October 2009 and as a Department IT Technician at Mt. San Antonio College from April 2004 to December 2005. Kaveh also served as a Computer Lab Technician at Moorpark College from September 2000 to December 2002.

Overall, Kaveh Nami has a diverse background in IT support and management roles, and their experience spans across various industries.

Kaveh Nami received a Bachelor's of Science degree in Computer Information Systems and Telecommunications from California State Polytechnic University-Pomona, graduating in 2005. Kaveh then pursued further education and obtained a Master's of Science degree in Management Information Systems from the University of Phoenix, completing their studies in 2012. Additionally, Kaveh has obtained several certifications, including "Leadership Mindsets" and "Managing Skills for Remote Leaders" from LinkedIn, completed in July 2023 and December 2022 respectively. Kaveh also obtained certifications in "Project Management Foundations: Integration" in December 2022 and "Managing for Results" in September 2021. Among their certifications is the "ITIL Foundation Level" from ITIL 4, although the exact month and year of obtaining this certification are not provided.