Susana Aróstegui González

Susana Aróstegui González has extensive experience in customer service and coaching, having worked at MERKAL since August 2019 in stock management and as a customer service key user. Prior roles include positions at Konecta Corporativa from 2014 to 2019, where Susana contributed to premium service and handled complex customer cases. Other experiences include serving as a tech advisor at SELLBYTEL Group Spain and a commercial manager at Ricoh España. Susana has a solid educational background, including a degree in Business Science from Universidad del País Vasco and specialization in leadership and conflict resolution from Universitat Politecnica de Catalunya. Additionally, Susana has a Master’s in coaching from MOTIVAT and has participated in various online courses related to entrepreneurship and teaching technologies.