Jennifer Cox

Jennifer Cox is an experienced professional in customer support and project management, currently serving as the Director of Customer Support at Canto since August 2023. Previously, Jennifer held various roles at MerlinOne from April 1998 to August 2023, including Director of Customer Support, Support Team Manager, Senior Project Manager, Technical Support Team Lead, and Systems Support Engineer. Jennifer's responsibilities encompassed leading a support team, managing system installations and upgrades, providing high-level technical support, and facilitating customer transitions from legacy systems. Jennifer holds a Bachelor of Arts degree from Clark University, earned between 1991 and 1995.