Carlos Antonio Jerez Marroquin

Carlos Antonio Jerez Marroquin has a diverse work experience spanning different industries. Carlos Antonio started their career in 2003 at Olmos S.L. where they worked as an Administrative Assistant and Events Coordinator, responsible for marketing and organizing local sports events, as well as supporting administrative tasks. From 2010 to 2012, they worked as a Conference Coordinator at ADEIT Fundación Universidad-Empresa de la Universitat de València. In 2010, they also started their own business as a Personal Teacher, providing lessons in English, Spanish, Mathematics, and Economics, and organizing language exchange events.

In 2013, Carlos joined Sports Direct International as a Sales Assistant, where they assisted customers, managed deliveries, and worked in a commission-based sales environment. Carlos Antonio then moved on to Booking.com in 2016, initially as a CS Partner Specialist, serving as the primary point of contact for accommodation partners and utilizing technical skills to strengthen relationships. In 2019, they were promoted to Senior Partner Specialist, responsible for investigating and reporting AB tests and bugs, delivering coaching sessions, and prioritizing value in maintaining B2B relationships. Carlos Antonio continued in this role until November 2021.

Most recently, Carlos joined Datasite in November 2021 as a Product Support Specialist, providing technical support to high-end customers of their Virtual Data Room specialized in Mergers & Acquisitions. Their responsibilities include troubleshooting technical issues, delivering training/tutorials, and providing product feedback.

Overall, Carlos Antonio Jerez Marroquin has demonstrated a strong commitment to customer support, relationship-building, and technical expertise throughout their career.

Carlos Antonio Jerez Marroquin obtained a Bachelor's degree in Economics from the Universidad de Valencia. In addition, they have obtained several certifications, including "Flux: 8 Tips for Thriving in Constant Change (Book Bite)" from LinkedIn in July 2023, "Professional Networking for Career Starters" from LinkedIn in June 2023, "Improving Your Judgment for Better Decision-Making" from LinkedIn in May 2023, "Empathy for Customer Service Professionals" from LinkedIn in January 2023, "Managing Your Time" from LinkedIn in December 2022, "Manage Burnout at Work with These Simple Strategies" from LinkedIn in October 2022, "You Need a Career Development Plan" from LinkedIn in October 2022, "Successful Goal Setting" from LinkedIn in September 2022, and "Change Management Tips for Individuals" from LinkedIn in August 2022.