Tracy Perkins has a diverse work experience spanning over two decades. Tracy currently holds the position of Manager of Client Services at Datasite since June 2021. Prior to this, Tracy worked as a Client Retention Manager at Get Beyond from July 2019 to June 2021. Tracy also served as a Customer Success Manager at Clearent from August 2018 to July 2019.
Tracy's earlier experience includes various roles at Heartland Payment Systems starting from February 2008 to July 2019. During their tenure, they worked as a Customer Satisfaction Analyst, Pricing Specialist, Customer Advocate, and Underwriter. Tracy also held a position as a Client Manager during this time.
Before joining Heartland Payment Systems, Tracy worked as a Lending Support Specialist at Beyond Inc. for a brief period from February 2018 to August 2018. Prior to that, they served as an Office Manager/Sales representative at Line-X Southern Indiana from May 2007 to February 2008.
Tracy began their career as a Radio Personality at DR Rice Broadcasting in December 2006. Their responsibilities included co-hosting a morning radio show, producing and writing news casts, and managing political election coverage. Before this, they worked as a Collections Manager at Kentucky Container Service from June 2001 to February 2008, where they managed collections, negotiated payment arrangements, and met weekly collection goals.
Tracy's earliest experience dates back to their role as a Surgical Counselor at American Eye Institute from December 1996 to June 2001.
Tracy Perkins earned an Associate's degree in Radio and Television Broadcasting Technology/Technician from Vincennes University between 1995 and 1997. Additionally, Tracy has obtained several certifications, including Pragmatic Product Management, The Complete Product Management Course, Corporate leadership and management skills, and Customer Experience Specialist from institutions such as Udemy and Medallia. Tracy received these certifications in 2017 and 2019.
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