James Fennell

James Fennell is a seasoned professional with extensive experience in customer support and operations management. Currently serving as a Senior Operations Support Specialist and Customer Experience Manager at Sinch MessageMedia since February 2020, James Fennell has a diverse background that includes roles in telesales, support work, and education. Previous positions include Front of House at Funlab Pty Ltd, EFL Teacher at the Gyeongsangnam-do Office of Education, and Clerical Officer at NHS. James Fennell began a career in quality analysis and customer service with Firstsource and The MAC, Belfast, and holds a Bachelor of Arts in Drama/Theatre Arts and Stagecraft from the University of Chester, completed in 2013.