Derrick Chew

Derrick Chew has a diverse work experience. Derrick began their career in 2008 as a Sales Specialist (Lead Cashier) at Apple, where they mentored new team members, resolved customer disputes, and built effective training and coaching strategies. In 2014, they worked as a Creative Intern at Jack Morton Worldwide, where they helped concept and produce large scale press events, concepted and wrote for MLB sponsorship, and handled digital media asset management. Derrick also worked at CrossFit Mariner Square as a CrossFit Level 2 Trainer, where they worked with clients in both large class group settings and in one to one personal training sessions, managed their social media accounts, and produced highlight videos for the gym. In 2017, they worked at West Advertising as a Digital Marketing Specialist and an Account Coordinator. Derrick managed day to day adjustments on Paid Media marketing campaigns, helped clients develop website portals and social media pages, and produced monthly reports outlining progress against KPI objectives. In 2019, they worked at AKQA as an SEM Strategist, where they managed SEM campaigns for Clorox cleaning products and maintained a quarterly budget of over $1M. Derrick also worked at Vagaro Inc as a PPC Specialist, where they maintained daily data analysis to make bid adjustments, keyword optimization and traffic sculpting. In 2020, they worked at Litterati as a Product Manager and a Customer Success Manager. As a Product Manager, they led development for researcher management procedures and collection of product feedback for their Analyze platform, and collaborated with cross-functional teams and stakeholders to manage and implement litter observation research. As a Customer Success Manager, they managed 30+ ongoing customer relationships from short-term campaigns to multi-year campaigns, designed and implemented onboarding procedures for the entire team of client/city success managers, and worked with Cities, NGOs, and Corporations of many sizes to help plan, execute and achieve outreach and litter collection goals. Currently, they are employed at MEsuite.com as a Customer Success Manager.

Derrick Chew received their Bachelor's degree in Advertising from San Jose State University between 2006 and 2008. Derrick then attended Miami Ad School (M.AD School) between 2009 and 2011, where they received an Art Direction / Copywriting degree. In 2018, Derrick obtained three certifications from Google: Google Ads Fundamentals, Google Ads Search Certification, and Google Analytics Individual Qualification.