Utkarsh Awasthi is an accomplished professional with extensive experience in customer engagement, marketing, and success within the technology sector. Currently serving as the Global Head of Customer Engagement, Advocacy, and Community at Sprinklr, Utkarsh oversees customer lifecycle management and advocacy initiatives. Prior roles include Global Director of Customer Marketing (Growth) and Account Based Marketing at Metaforms, as well as Global Head of Customer Marketing at Freshworks, where Utkarsh established and scaled customer marketing programs. Additional experience includes leadership in customer success at several technology companies, co-founding a health-focused café, and strategic consulting roles. Utkarsh holds a Bachelor of Technology in Chemical Engineering from Jaypee University and has been an angel investor with Noki and Freshworks since August 2022.