Mary Shepard has extensive experience in the banking and customer service sectors, currently serving as a Customer Service Representative at Metairie Bank since April 2015. Previously, Mary held the position of Universal Banker at IBERIABANK from June 2012 to April 2015, where responsibilities included processing financial transactions and providing quality customer service. Prior to that, Mary worked as a Teller at Capital One from March 2011 to June 2012, ensuring compliance with banking regulations and enhancing customer experiences. Mary began their career as a Sales Associate at Pier 1 Imports from May 2007 to January 2011. Mary holds a Bachelor of General Studies in Business from the University of Louisiana at Lafayette, earned in 2010, and attended Loyola University New Orleans from 2005 to 2007.
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