Viviana Muñoz Romero

Viviana Muñoz Romero is an experienced professional in customer experience and success management, currently serving as Customer Experience Manager and Customer Success Manager at Metrix, part of Moov Media Group, since March 2023. Previously, Viviana held the position of Coordinadora General at Librook.cl from February 2021 to June 2022 and worked in communications, marketing, and coordination for the Congreso Latinoamericano Tecnología y Negocios America Digital from May 2017 to March 2020. Viviana's educational background includes a Diplomado en Servicio y Experiencia del Cliente from Pontificia Universidad Católica de Chile, expected to be completed in November 2023, and a degree in Ingenieria Comercial from Universidad Andres Bello, earned in 2017.