Jeffrey Wong

Jeffrey Wong is a Customer Engagement Specialist in Loyalty Marketing and CRM at Metro Inc. since February 2022, leveraging experience in social media and brand ambassadorship at Ivey Business School since April 2019. Jeffrey has a background as a Category Business Analyst at Canadian Tire Corporation, where in-depth product analysis and vendor management were key responsibilities. Prior experience includes roles as a Swim Instructor/Lifeguard with the City of Toronto, Business Strategy Consultant at Topica Edtech Group, and Management Account Trainee at Brofort Inc. Early career involvement as a Sales Representative at MUJI Canada Limited and Brand Ambassador at ECCO Shoes helped develop strong customer service and communication skills. Educational qualifications include a Master of Science in Management with a focus on International Business from Ivey Business School and a Bachelor of Commerce with Specialized Honours in Marketing from York University.