Nadia Dalil

Nadia Dalil has a diverse work experience spanning over several years. Nadia currently holds the role of Help Desk Manager at METRON since October 2022. Prior to this, they worked at Modis as the Responsable support - CARREFOUR FRANCE from February 2021 to August 2022.

Before Modis, Nadia worked at ITOP éducation for six years, starting in May 2015 and ending in January 2021. In this role, they served as the Responsable centre de services.

Nadia also has experience as the Responsable des opérations at Quality Center, where they worked from May 2014 to January 2015.

Nadia's career began at IBM in January 2010, where they held various roles. Nadia started as a Téléopératrice Support and later became a Team Manager Support from August 2011 to March 2014. Additionally, they worked as a Responsable des opérations Consommables for Xerox project from April 2014 to May 2014.

Prior to working at IBM, Nadia worked as an Agent Import-Export at United Arab Shipping Company from January 2009 to August 2009.

Nadia'searliest work experience was as a Stagiaire polyvalente at Still Pictures from January 2007 to July 2007.

Overall, Nadia Dalil has acquired extensive experience in help desk management, support roles, and operations management across a variety of industries.

Nadia Dalil's education history begins in 2004 when they attended Université François Rabelais de Tours in France, where they earned a Licence degree in Languages Etrangères Appliquées. In 2007, they pursued further education at Université Michel de Montaigne (Bordeaux 3) in France and completed a Master's degree (2) in Management et Négociations Interculturels. During the same year, they also attended the Business School of The Complutense University of Madrid in Spain, focusing on Management et Négociations internationaux. In terms of additional certifications, Nadia Dalil obtained an ITIL® Foundation Certificate in IT Service Management from PeopleCert in January 2022.