Altagrace Gaspard

Altagrace Gaspard is an experienced professional in the fields of production control and customer service, currently serving as a Production Control Tech Level 3 at the Metropolitan Transportation Authority since April 2017. Gaspard's background includes roles as a Real Estate Salesperson at REdefined Real Estate and a Customer Service Technical Specialist Supervisor at Novitex Enterprise Solutions, showcasing a strong ability to manage customer relations and technical support. Previous experience also includes positions as a Field Technician at Time Warner Cable, a Print Production Specialist at PwC, and a Lead Quality Control Technician at Daegis, demonstrating expertise in quality control and data management. Gaspard has held managerial positions at Driven, Inc. and IKON Office Solutions, focusing on team leadership, project management, and operational efficiency. Educational qualifications include CompTIA A+ and Network+ certifications from Per Scholas and an Associate's degree in Business Administration and Management from DeVry Institute of Technology.