Ruthie Jackson

Ruthie Jackson currently serves as a Client Service Specialist in the Consolidated Pensions and Benefit Unit at the Metropolitan Transportation Authority since October 2018, conducting pension orientations for large groups and presenting retirement seminars. In a prior role as an Operations Analyst-Benefits, Ruthie managed benefits transactions for over 100,000 employees and retirees, focusing on data integrity and compliance. Ruthie's experience also includes positions at MetroPlus Health Plan as a Claims Service Representative and Customer Service Representative, where complex claim inquiries were handled, and customer care inquiries were addressed. Additional roles at Aegis Communications and Technical Career Institutes involved customer care, clerical support, and telesales. Ruthie is currently pursuing a Bachelor of Business Administration in Organizational Leadership at Southern New Hampshire University, having previously earned an Associate's degree in Business Administration Accounting from Career Technical Institute.