Evelyn Ang

Evelyn Ang is an experienced Service Manager in Regional IT Services, currently with Mettler-Toledo International, Inc., where since March 2011, responsibilities include establishing a Global Service Desk team in the Asia Pacific region, defining KPIs and dashboards, setting up VOIP phone systems, and creating a Knowledge Base database. Previous roles include Global Service Desk Manager at Dell, overseeing a 24x7 multi-language support team, and Service Desk Specialist at Intel Technology, leading team performance to meet SLAs. Additionally, Evelyn served as Customer Supply Chain Specialist at Solectron Technology. Evelyn holds a Bachelor's Degree in Computer Science from Disted College Penang.