Pol F.

Pol F. is a skilled hospitality professional with extensive experience in customer support and front desk operations. Currently serving as a Senior Support Analyst at Mews since December 2022, Pol previously held the position of Customer Support Representative. Prior roles include Front Desk Agent at Mandarin Oriental Hotel Group and Front Desk Receptionist at Relais & Châteaux - Hotel Mirador de Dalt Vila. Pol also possesses significant experience in food and beverage management, having worked as Box Manager/Supervisor at food & mambo during events like the Moto GP Championship, where responsibilities included delegating lounges and managing service teams. Educational background includes a degree in Hotel Management and Tourism from Escuela Universitaria de Hotelería y Turismo de Sant Pol, complemented by training at Universidad de Barcelona - ENTI.