Ashish Gautam

Director Customer Operations SE Asia at MG Group

Ashish Gautam has over 20 years of work experience in various roles and industries. Ashish most recently worked at MG Group as the Director of Customer Operations for Southeast Asia. Prior to that, they served as an Operations Advisor at Exellar Technologies Private Limited. Ashish also has experience at Expedia, Inc. as the Head of Customer Operations for the Asia-Pacific region and at Qantas as a Senior Program Manager. Ashish has also worked at Qantas Holidays, American Express, and Make My Trip in various managerial roles. Throughout their career, Ashish has demonstrated expertise in customer operations and program management.

Ashish Gautam obtained a Bachelor of Business Administration - BBA degree in Business Administration and Management, General from Skyline Business School. In addition to their degree, they also hold several certifications. Ashish received a Project Management Professional (PMP) certification from PMI Sydney in October 2012. In August 2011, they obtained a SharePoint 2010 Certification from New Horizons Learning Centres (Australia). Ashish also holds a Business Analyst Certification from SoftEd, which they obtained in July 2011, and another Business Analyst Certification from PM-Partners group, obtained in March 2010. Furthermore, Ashish has certifications in Reservations/Sales/Ticketing/Greeter from Amadeus, obtained in November 2000, and in Global Distribution System (GDS) from Travelport, obtained in March 1999.

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Timeline

  • Director Customer Operations SE Asia

    July, 2019 - present