Mi Compa
Mayra Arias Torres is an experienced customer service professional with a diverse background in various roles related to customer support and financial advising. Currently serving as a Customer Success Agent at Mi Compa since December 2022, Mayra handles chat responses, report follow-ups, payment validations, policy issuance, and collections, utilizing CRM and Airtable tools. Prior experience includes a role as a Customer Support representative at Finerio Connect, where Mayra resolved tickets and aided in structuring processes using Zendesk. Additional positions include Customer Service Agent at Fondeadora, providing support via chat and email, and financial advisor at Compartamos Financiera, focusing on credit guidance and management. Mayra began a career in recruitment at Educational Time, where responsibilities included candidate selection and training, and previously worked in a laboratory assistant role at Instituto Mexicano del Petróleo, performing physicochemical analyses and inventory management. Mayra holds a degree as a Pasante in Ingeniería química petrolera from Universidad Popular de la Chontalpa.
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Mi Compa
Our goal is to create the insurance solution of the future by combining innovative technologies, classic products and digital processes. "We are beyond" - as flexible as a start-up, as solid as a corporate group! In sales we primarily work together with partners, link their products and services with suitable insurance solutions, integrate ourselves into existing processes and offer their end customers tailor-made solutions at exactly the right time. In Mi Compa seguros we believe that with the right technology, the intelligent use of data and a dedication to build a word-class organization, the experience of buying and using insurance can become seamless, easy and fair. Our goal is to provide the things and activities people love most with an extra layer of protection. We put together decades of insurance and engineering practice, to simplify, automate, disintegrate and reshuffle today's solutions, to deliver a flawlessly beautiful and smart user experience, both for our distribution partners and for their customers. Mi Compa is the only partner who can offer insurance as a service with a full portfolio of car, home and health products. Our team is based in the heart of Mexico and we work hard to change the world of insurance for our users to experience the process a little simpler and fairer every day.