Mayra Arias Torres

Mayra Arias Torres is an experienced customer service professional with a diverse background in various roles related to customer support and financial advising. Currently serving as a Customer Success Agent at Mi Compa since December 2022, Mayra handles chat responses, report follow-ups, payment validations, policy issuance, and collections, utilizing CRM and Airtable tools. Prior experience includes a role as a Customer Support representative at Finerio Connect, where Mayra resolved tickets and aided in structuring processes using Zendesk. Additional positions include Customer Service Agent at Fondeadora, providing support via chat and email, and financial advisor at Compartamos Financiera, focusing on credit guidance and management. Mayra began a career in recruitment at Educational Time, where responsibilities included candidate selection and training, and previously worked in a laboratory assistant role at Instituto Mexicano del Petróleo, performing physicochemical analyses and inventory management. Mayra holds a degree as a Pasante in Ingeniería química petrolera from Universidad Popular de la Chontalpa.