Shely Maldonado has worked in various roles in the IT industry since 2001. From 2001 to 2016, they worked as a Senior Business Unit Manager, Customer Service Management, IT Manager, and Project Lead Software Development at Zurich Insurance Company Ltd. In 2016, they moved to Cima Consultoría Estratégica as a Senior Project Management Consultant, where they were responsible for strategic technology planning, PMO documentation, communication and management for IT providers, and functional specs for IT projects. In 2020, they joined Papaya as an IT Project Manager, where they were responsible for functional and technical requirements, backlog management, product road map, sprint goal, sprint backlog, backlog refinement, resource assignment, US estimates, Gantt chart and planning, progress reports, alerts, and communications with stakeholders. Shely also has experience as a freelance Consulting Project Manager, where they were responsible for PMO tech document for BI Project (MS and Oracle), IT Audit based on COBIT standard, and process design and documentation for a document management system.
Shely Maldonado holds a Master's degree in Administration and Management of Companies, General from Universidad Metropolitana (VE) which they obtained in 2021. Shely also holds a Foundation degree in Engineering Sciences from the same university, which they obtained in 2020. Additionally, they obtained a Foundation degree in Administration and Management of Companies, General and a Foundation degree in Entrepreneurship/Studies on Entrepreneurship from Universidad Metropolitana (VE) in 2016. Shely Maldonado also holds an Engineer's degree in Systems Engineering from Universidad Metropolitana (VE) which they obtained in 1999. Shely Maldonado has also obtained three additional certifications: Product Owner from Scrum Manager in 2021, SCRUM Master from Scrum Manager in 2021, and a Scrum Foundation Professional Certificate - SFPC\u2122 from CertiProf in 2021.
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