Operations · Full-time · Piedmont, Italy
Company Overview
Mi9 Retail software company is fully focused on the retail business vertical. We develop software to address challenging requirements faced by medium to large retail enterprises such as merchandise management, master data, inventory management, sales audit, purchasing and invoicing, retail analytics, and point of sale.
Position Overview
Mi9 Retail is seeking a Project Manager to make a positive impact with our enterprise clients as part of our Professional Services team. The Project Manager will drive the implementation of our platform for our clients from start to finish.
It is a full-time work-from-home position to be located in Ontario.
What you will be doing:
Oversee retail enterprise software implementation, including gathering requirements, authoring specifications, building task lists, running status reviews and steering committees, managing scope, and anticipating and addressing challenges
Hold ownership and accountability for projects, including decisions, actions, and directives, while maintaining a focus on exceptional client care
Develop project scope, objectives, deliverables, and budget ensuring that all stakeholders provide input and are in agreement
Develop detailed project plans to track progress and ensure transparent communication
Establish and maintain effective relationships with technical stakeholders, outside businesses and related vendors
Define and monitor project dependencies, milestones, timelines, and budgets to ensure adherence to project requirements.
Effectively manage project expectations with team members and stakeholders, and use appropriate verification techniques to manage changes in project scope, schedule and cost
Create and maintain comprehensive project documentation
The impact you will have
You will be contributing to the overall success of existing and newly acquired enterprise clients. Depending on your experience, you may also have opportunities to mentor other members of the team.
What you will bring to the table:
Exceptional organizational skills and attention to detail coupled with high document culture
Enterprise software experience – working for a software company as a project manager or implementing a major software package inside an enterprise
Ability to thrive when planning projects and working with teams while getting the best out of people that you work with
Demonstrated ability to navigate between business and technical domains of a software implementation project, providing leadership in both
Broad technical knowledge and understanding of core technologies
Exceptional communication skills (written & verbal) and can deliver engaging and thoughtful presentations
Strong interpersonal skills, with the ability to effectively interact and collaborate with colleagues
Capacity to define and manage priorities
Ability to work independently with minimal supervision
Positive, energetic, motivated and tenacious work ethic
Retail business knowledge is a big plus
PMP certification is a plus
Benefits and other perks:
Must be legally authorized to work without visa sponsorship for employment.
No phone calls, please
Mi9 Retail is an Equal Opportunity Employer.
Open roles at Mi9 Retail