SL

Sophia Lockhart

IT Manager at Mi9 Retail

Sophia Lockhart has a diverse work experience spanning over several years. Sophia started their career in 2005 at Mark's Quality Cleaners, where they worked as a Loss Management/Cashier. Their responsibilities included greeting customers, marking in orders, settling balances, resolving issues, and ensuring customer satisfaction. Sophia worked in this role for 12 years until 2017.

In 2007, Sophia also worked at Sea View Hotel as a Waitress/Supervisor. During their 7-year tenure, they greeted guests and ensured a memorable experience in the restaurant. Sophia also served as a supervisor, overseeing a team of 15 staff members.

Since 2017, Sophia has been employed at Mi9 Retail. Sophia initially joined as an IT Support Specialist, responsible for deploying, troubleshooting, and maintaining server environments, as well as managing network environments using Active Directory. Sophia held this role for 3 years until 2021 when they became an Information Technology Administrator. As an IT Manager from January 2022, Sophia is in charge of managing IT operations, although specific details about their current role are not provided.

Sophia Lockhart's education history is as follows:

Sophia started their education at William H. Turner Technical High School from 2002 to 2006. Sophia obtained a High School Diploma/Certification as a Veterinary Assistant with a specialization in Agriscience.

After completing high school, Sophia attended Miami Dade College from 2006 to 2009, where they earned an Associate's Degree in Psychology.

Sophia continued their education at Miami Dade College from 2014 to 2017, pursuing a Bachelor's Degree in Information Technology.

In addition to their degrees, Sophia also obtained a Veterinary Assistant certification from William H. Turner Technical Arts High School in May 2006. Sophia acquired the Security+ certification from CompTIA in August 2017.

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Timeline

  • IT Manager

    January, 2022 - present

  • Information Technology Administrator

    January, 2021

  • IT Support Specialist

    September, 2017

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