Josué Sassi Tchokonté

Customer Success Manager at microDON

Josué Sassi Tchokonté has a diverse work experience in various roles and industries. Josué started their career at Multiposting Group as an Internal Auditor, where they optimized cash management, automated internal processes, and improved the onboarding process. Josué then worked at DRiMS as an Account Manager before co-founding Wicross, where they served as the COO and co-founder. At Wicross, they played a crucial role in the strategic management of the company.

Josué later joined DEODIS as a Business Unit Manager, leading a team and overseeing operations. Josué then worked at Pixis.co as a Business Development Manager, where they focused on expanding the company's client base.

In 2018, Josué joined Diduenjoy as a Sales Manager, working with a SaaS platform that combined customer feedback and marketing automation. Josué implemented strategies to gather feedback and trigger actions based on customer profiles. Following this role, they joined iQera as a Customer Success Manager, contributing to customer satisfaction and success.

Josué took a break in 2021 to embark on a cycling journey across Europe, during which they explored new countries and cultures. Josué recently joined microDON as a Customer Success Manager, where they continue to utilize their skills in customer relationship management.

Overall, Josué Sassi Tchokonté has demonstrated expertise in customer success, sales, business development, and strategic management throughout their career.

Josué Sassi Tchokonté pursued their education with a strong focus on business and management. Josué started their academic journey in 2007 at UVSQ Université de Versailles Saint-Quentin-en-Yvelines, where they earned a Licence de sciences économiques et de gestion with a specialization in Science de Gestion. Following this, from 2009 to 2012, they attended Rouen Business School, successfully attaining a Master Grande Ecole degree. During their time at Rouen Business School, they delved into the fields of Marketing, Finance, Controle de Gestion, and HR. Josué Sassi Tchokonté further enriched their academic experience by participating in an exchange semester at the Centre Franco-Vietnamien de formation à la Gestion in Hanoi, where they pursued an MBA with a concentration in Management.

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Timeline

  • Customer Success Manager

    May, 2022 - present