Mohammed Waseem

IT Service Desk Lead at Microland

Mohammed Waseem has a total of 6 years of work experience. Mohammed began their career as an Associate at Wipro Limited in 2016 and worked there until May 2017. Mohammed then worked as a Network Engineer at Future Focus Infotech Private Limited from 2017 to 2019. In 2020, they joined Arabic Computer Systems as an End User Support Specialist before being promoted to IT Service Desk Supervisor. In their role as a supervisor, they managed a team of agents, conducted field visits, trained and prepared documentation for users and agents, and communicated with software and hardware vendors. Mohammed is currently working as an IT Service Desk Lead at Microland Limited, starting in April 2022.

Mohammed Waseem graduated with a Bachelor of Commerce (BCom) degree in E-Commerce/Electronic Commerce from Kakatiya University in 2014. Mohammed has additional certifications in Fortinet Network Security Expert Level 1: Certified Associate from Fortinet. There is also mention of certifications from Cisco and Microsoft, but the specific details and dates are unavailable.

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Arabic Computer Systems Ltd. logo
Future Focus Infotech Pvt. Ltd. logo
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