Ozioma Mercy Ezeike

Customer Service Executive at Micromoney International

Ozioma Mercy Ezeike has a range of work experience in various industries. Ozioma Mercy started their career as a Supervisory Officer at KONGA Delivery Services in 2016, where they held the position until 2017. Ozioma Mercy then joined Treasure International School as a Customer Services/Admin Officer from 2017 to 2018. Following that, Ozioma worked at Micromoney International as a Social Media Manager/Customer Service Executive in 2018. Ozioma Mercy later progressed to the role of Chief Operations Officer at the same company in January 2019, where they currently oversee operations, handles customer queries, and collaborates with C-level executives to achieve operational goals. Ozioma's responsibilities also include measuring and improving operational performance and enhancing the organization's reputation through effective communication on various social media outlets.

Ozioma Mercy Ezeike obtained a Bachelor's degree in Cooperative Economics from Nnamdi Azikiwe University, where they studied from 2010 to 2014. In addition to their formal education, Ozioma has also received several certifications. They obtained a certification in Color for Design and Art from LinkedIn in September 2022. They obtained Verified International Academic Qualifications from World Education Services in April 2021. Ozioma is also certified in Content Marketing, Social Media Marketing, and Digital Advertising from HubSpot Academy. They obtained these certifications in November 2022 (Social Media Marketing) and December 2022 (Digital Advertising).

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Timeline

  • Customer Service Executive

    February 1, 2021 - present

  • Chief Operations Officer

    January, 2019

  • Social Media Manager/ Customer Service Executive

    February, 2018