Employer Partnerships Specialist 1

About Us

Credit Unions are not-for-profit organizations that exist to serve their members rather than to maximize profits.  As a member-owned institution, our focus is on providing a safe place to save and borrow at reasonable rates! That is why our mission at Mid American Credit Union is to be the best choice for quality financial services, above and beyond all other alternatives. 

Who Should Apply

Mid American Credit Union is looking for individuals that like to be challenged, rewarded and inspired! This job is perfect for self-motivated, quick thinkers with unmatched problem-solving skills. Are you ready to be a part of a team that provides world class service each and every day? 

What You'll Do 

At Mid American Credit Union the Employer Partnerships Representative develops and enhances the credit union's relationships with existing and potential employer partners. Coordinate on-site events with our employer partners and manage new member accounts which are generated at the events. 

Major Duties and Responsibilities

• Recruit and maintain relationships with employer partners for the purpose of providing their employees access to credit union benefits. Contact potential partners through mailings, telephone calls, and by in-person visits.
• Manage opening of accounts generated at on-site events. Coordinate with Member Services department to ensure accounts are opened in a timely and accurate manner. Communicate account information to employer partners as necessary
• Maintain database for tracking details of accounts opened at on-site events.
• Participate in community networking activities to promote the credit union.
• Actively monitor new employer opportunities in credit union's field of membership. Provide timely updates of trends to VP of Marketing and Advocacy and branch managers as necessary.
• Develop and participate in on-site events at employer partners.

Cultural Responsibilities

Committed to being part of the Mid American team! Show commitment to learning and growth.  Consistently demonstrate a positive attitude and strong people skills during interactions with co-workers and members.  Be able to work individually as well as with a team. Embrace change and be able to think of new ideas to assist out members. Demonstrate financial responsibility and professionalism.

What You Need to Get the Job Done 

• Ability to multi task while maintaining a high level of efficiency.

• Must be team oriented and possess a positive attitude while working well with others.

• Customer service experience including the ability to effectively perform the skills necessary to deliver exceptional service, such as communication, empathy, patience and organization.

• Education - High School Diploma or GED required

• Experience  - Six months to two years of similar or related experience, including time spent in preparatory positions. Need to have proficient knowledge of Windows and Microsoft Outlook software (Outlook, Word and Excel).

• Interpersonal Skills: Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions.

What You'll Love About Us

• A Company that Cares. We are more than a financial institution; we give back to our community. We teach financial literacy and donate to and support local organizations.

• Work that Stays at Work. Genuine work/life balance served here!

• Rest and Relaxation. Paid time off and paid holidays

An Equal Opportunity Employer
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

This company participates in E-Verify

The Right to Work

Este Empleador Participa en E-Verify

El Derecho a Trabajar