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Hasan Alderaan

Senior Shahid Community Manager at Middle East Broadcasting Center

Hasan Alderaan has a range of experience in various roles. Hasan currently works as a Senior Shahid Community Manager at Middle East Broadcasting Center. In this role, they use CRM platforms to communicate with customers, solve issues, and provide a high-quality service. Hasan also creates and follows up with customer tickets and escalates technical tickets.

Prior to this, Hasan worked as a Communication Officer at Al Yusr Leasing and Financing. Here, they developed and managed social media channels, created marketing content, and coordinated meetings with suppliers and agencies.

Hasan also worked as a Social Media Coordinator at AD | INTEGRATED COMMUNICATIONS, where they wrote social media content, analyzed competitors' accounts, and worked with the reports team.

Their earliest experience was working in customer service at Zain KSA. In this role, they received training on the system, sales skills, and product knowledge, and assisted customers in understanding new products.

Overall, Hasan Alderaan has a diverse background in customer service, communication, and social media management.

Hasan Alderaan attended King Khalid University from 2012 to 2016 where they obtained a P.S. Degree in Marketing and E-commerce. In 2023, they enrolled at LILA* Liverpool and pursued a degree in English with a focus on Developmental/Remedial English. As for their additional certifications, Hasan received an Advanced Google Analytics certification from LinkedIn in June 2021 and obtained a Digital Marketing certificate from AstroLabs in November 2019.

Links

Timeline

  • Senior Shahid Community Manager

    May, 2020 - present