Uchechi Elizabeth Ejiofor

Customer Success Specialist at Mikata Health

Uchechi Elizabeth Ejiofor currently serves as a Customer Success Specialist at Mikata Health, where responsibilities include customer onboarding, training, and proactive communication to enhance user experience and gather feedback for product improvement. Previous experience includes a role as a Technical Solutions Engineer at Interswitch Group, focusing on customer request analysis and engagement reporting. A brief internship as a Data Analyst at Takenmind Organisation allowed for the development of skills recognized under the United Nations Sustainable Development Goals. Uchechi's earlier roles include a Cost Estimator position at Westfield Energy Resources Limited and a Customer Service Representative at Jumia Nigeria, where issue resolution and customer feedback were primary tasks. Uchechi holds a Bachelor of Science in Geology from the University of Lagos, along with a Diploma in Geological and Earth Sciences.

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