Ajay Yadav is an experienced professional in business intelligence and workforce management, currently serving as the Business Intelligence Manager at Miko since February 2020. Prior experience includes roles as Manager 1 - CWFM at Sitel from October 2014 to April 2018 and as Assistant Manager - WFM at FIS from June 2004 to December 2012, where responsibilities encompassed real-time workforce management. Ajay holds a Global Master Certificate in Business Analytics from Michigan State University, earned in 2021, and a Bachelor of Science degree in Physics and Computer Science from MVLU - Andheri.
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