MI

Mo Ilyas

IT Support Specialist at Miles Technologies

MO ILYAS has a diverse work experience spanning multiple industries and roles. Starting in 1995, they worked as a Technical Support Analyst at Pharma Plus Drugmart, providing leadership and technical guidance to a team of support analysts. In 1997, they moved on to SOLCORP, where they served as an IT Manager responsible for customer support and mentoring IT staff across multiple office locations.

In 1998, MO ILYAS joined Ceridian as a Field System Engineer, taking a lead role in developing Row Level Security procedures and providing mentorship to other engineers. They then worked as an IT Security Analyst at Fidelity National Information Services from 2012 to 2015.

From 2015 to 2021, MO ILYAS pursued self-employment, taking on various roles including Warehouse - Customer Service - Operations Manager. During this period, they managed websites, handled order processing and customer care, oversaw inventory management, provided IT support, and managed warehouse operations.

In 2022, MO ILYAS worked as a Customer Service Representative at Sitel Group before transitioning to their current role as an IT Support Specialist at Miles Technologies.

MO ILYAS has a Bachelor of Science (BS) degree in Computer Science from Intercollege, which was obtained between the years 1986 and 1988. Prior to that, MO ILYAS completed a Bachelor of Arts (BA) degree in Economics from Karachi University, between the years 1982 and 1986. Additionally, MO ILYAS holds several certifications from Microsoft, including Microsoft Certified Database Administrator (MCDBA), Microsoft Certified Solutions Associate (MCSA), and Microsoft Certified Systems Engineer: Security (MCSE). However, the specific years and months during which these certifications were obtained are not provided.

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Timeline

  • IT Support Specialist

    June, 2022 - present