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Shon T. Clark

IT Consultant at Miles Technologies

Shon T. Clark has a diverse work experience spanning over several years. Shon T. started their career in the United States Marine Corps as a Chief Administrator from June 1988 to August 1995. Shon T. then worked as a Technical Support Specialist at FedEx Ground from January 2007 to November 2007. Following this, they joined Bayer Pharmaceuticals as a Technical Support Specialist from January 2008 to December 2012. Shon T. provided end user support and troubleshooting for software, hardware, and connectivity issues. Shon T. also worked as a Technical Support Specialist at Carmeuse North America from December 2012 to June 2016, where they were responsible for supporting over 1200 end users and coordinating PC upgrades. Shon T. then worked as a NOC Analyst at ADCom Solutions from December 2016 to September 2018, managing equipment for small to medium-sized businesses and performing fault analysis and resolution. Next, they were a Technical Support Specialist at Sierra Wireless from November 2018 to April 2019, where they provided proactive support for Sierra Wireless modems and configuration/setup for airlink modems. Shon T. then served as a Tier I/II Support specialist at Digital Technology Partners from May 2019 to August 2019, supporting dental practices throughout the United States. Currently, Shon is working at Yokogawa as a NetWork Admin III and L1 Help Desk Manager since October 2019.

Shon T. Clark has an Associate's Degree in Computer Systems Networking and Telecommunications from ITT Technical Institute-Pittsburgh, which they obtained from 2006 to 2008. Shon T. also holds a Certificate in Organizational Leadership from the USMC Non Commissioned Officers School, which they received in 1991. Additionally, they have a Certificate in Personnel Support from the USMC Administration School, earned from 1988 to 1989. In terms of additional certifications, Shon obtained a certification in "Windows Server 2012: Create and Manage Group Policy" from LinkedIn in May 2019.

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Timeline

  • IT Consultant

    August, 2019 - present