Kelli Murphy

Director Of Quality Assurance And Compliance at Milestone Centers

Kelli Murphy has an extensive work experience spanning various industries and roles.

Kelli currently serves as the Director of Quality Assurance and Compliance at Milestone Centers, Inc., a position they have held since February 2022. Prior to this, they worked as a Licensing Technician at the PA Department of Public Welfare-Office of Mental Health and Substance Abuse Services from July 2017 to February 2022.

In 2019, Kelli took on a Program Development Intern role at Brashear Association, Inc., where they stayed until August 2020.

From 2009 to 2017, they worked at Giant Eagle, Inc., taking on various roles including Event Planner, Market District from July 2016 to August 2017, and Front End Coordinator, Customer Service Clerk, Cashier from September 2009 to July 2016. In these positions, they were responsible for training and evaluating team members, directing customer flow, maintaining accurate records, and providing exceptional customer service.

Prior to that, Kelli had diverse experiences as a Regulatory Technician at the Bureau of Human Services Licensing in May 2017, a Customer Service Advocate at Highmark Inc. from September 2015 to February 2016, a Communications Assistant at Judith Kelly + Associates from September 2014 to February 2015, a Marketing Assistant at NFM Group from January 2014 to August 2014, and an Outreach Consultant at Greater Pittsburgh Joint and Muscle Center from September 2013 to December 2013.

Kelli Murphy's education history starts in 2011 when they attended Point Park University. Kelli completed their Bachelor's Degree in Public Relations and Advertising in 2015. After a gap of four years, from 2015 to 2019, Kelli began pursuing their higher education again. Kelli enrolled at the University of Pittsburgh in 2019 and recently completed their Master's Degree in Social Work and Public Health (MSW/MPH) in 2022.

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