Support Team
About
The Support Team at Milsoft Utility Solutions ensures seamless operation and user satisfaction by providing expert assistance, training, and technical support for the company's software products, including Customer Information Systems (CIS), Outage Management Systems (OMS), Interactive Voice Response (IVR), and engineering analysis tools. This team resolves technical issues, conducts product training sessions, and supports customers to optimize their utilities' engineering, operations, and customer service effectiveness.
Team members
Aaron Kirkes
Field Engineering Support Tech...
Brendan Acosta, EIT
Support Engineer
Bryon Strawbridge
OMS Support Lead
Kari Eichelberg
IVR Support Lead
Kathy Smith
Operations Analyst
Kelley Lyle
IVR Support Technician
Missy B.
Administrative Coordinator
Scott Fritz
Support Specialist
Sierra Chaffin
CIS Support Technician
Steven Williams
CRM Administrator
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