Solutions Consultant (pre Sales)

Costa Rica · Remote possible

Job description

Who we are

Mindtickle is the market-leading revenue productivity platform that combines on-the-job learning and deal execution to get more revenue per rep. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as the #1 sales onboarding and training product. This year, Mindtickle was recognized for its outstanding customer support winning a Gold Stevie Award for Sales and Customer Service.

The Solutions Consultant will be foundational to MindTickle’s continued business expansion. Representing a critical function within the company, as a Solutions Consultant, you will become an expert in our technology & industry, and develop a deep understanding of how MindTickle is being used by current customers and how it can drive value for future customers.

This role is ideal, if:- You thrive in a small team where you can make a big impact.

  • You are a master storyteller and trusted advisor, that can build genuine customer rapport through product & technical expertise, domain expertise, and business acumen.
  • You have an innate drive to be successful. As a core member of the solution’s consulting team, you want to take initiative and solve big problems.
  • You are an exceptional communicator
  • You are a highly motivated, self-directed, team player.

Responsibilities

  • Partnering with Account Executives in the discovery of customer needs and performing pre demo needs analysis.
  • Demonstrations of MindTickle’s product(s), both standard and tailored to prospects and existing customersGenerating product demo scripts and scenarios and maintaining demonstration environment(s).
  • Scoping and delivering Proof of Concept/Proof of Value engagements with prospects.
  • Responding to RFI/RFP documents.
  • Staying current on our product roadmap, to a level required for demo and POC.
  • Staying current on competitive analyses and understanding differentiators between MindTickle and its competitors.
  • Communicating internally to the Product, Customer Success, and Marketing teams.
  • Translating business needs to product requirements, ensuring customer expectations are captured, and highlighting opportunities to continue building our brand.
  • Responsible for understanding business and technical problems addressed by our product including key regulations, business drivers, evolving business needs, security etc.
  • Supporting Marketing events - user conferences, trade shows, webinars etc.

Qualifications

  • 5+ years pre-sales experience
  • Domain expertise: sales enablement or revenue productivity
  • Excellent communication and presentation skills, with demonstrated senior selling skills within consultative projects.
  • Mastery of the Sales process and trusted advisor for account representatives and customers.
  • Ownership mindset demonstrating drive, initiative, energy and a sense of urgency.
  • Ability to thrive in a small team with a highly dynamic work environment, switching rapidly from strategy to execution.
  • Highly motivated, self-directed, team player

Peers

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