Anandita Shekhar

Anandita Shekhar is a seasoned Technical Support Manager at Mindtickle since March 2018, leading a team dedicated to delivering high-quality technical assistance and managing customer escalations. With a background in various roles within the organization, including Team Lead Level-2 Tech Support and Technical Account Manager, Anandita has demonstrated expertise in troubleshooting, process improvement, and resource management. Prior experience at Mphasis as a Subject Matter Point Person involved support engineering and training, enhancing skills in issue resolution and customer service. Anandita holds a Bachelor of Engineering degree in Electronics and Telecommunication from Dr. D.Y. Patil Institute Of Engineering and Technology, graduated in 2016.