SW

Scott Williams

Sr Director, Global Customer Success at Minitab

Scott Williams has a diverse work experience spanning over 20 years. Scott is currently serving as the Sr Director of Global Customer Success at Minitab, where they are responsible for developing and executing the Customer Success strategy. Prior to this, they worked at Assurance Software Inc. as the Vice President of Customer Success, overseeing the Customer Support, Professional Services, and Customer Success teams. Scott also held the position of Director of Professional Services at the same company, leading the strategic vision for new services and managing partnerships with technology organizations.

Before joining Assurance Software Inc., Scott worked at Sungard Availability Services as the Director of Professional Services. In this role, they directed the strategic vision for new services and was involved in sales training and personnel management. Scott also served as the Manager of Professional Services, overseeing daily operations and collaborating with various departments for customer success. Prior to that, they were the Software Training Operations Lead, responsible for training operations and mentoring new employees.

Scott's career began at USM, where they worked as the Recruiting and Employee Relations Manager. Scott also held the position of Director of Human Capital at Integrity Staffing Solutions.

Scott Williams attended Messiah University from 1994 to 1997, where they studied Human Resource Management. Unfortunately, no specific degree name was provided.

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Timeline

  • Sr Director, Global Customer Success

    June, 2020 - present

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