Nancy Thao

Nancy Thao has extensive experience in administrative and customer service roles, currently serving as an Intermediate Office Administrative Specialist at the Minnesota Department of Veterans Affairs since December 2008. In this position, Nancy Thao demonstrates exceptional customer service skills, provides work direction and training, processes departmental mail, manages supplies and budgets, and ensures the effective operation of the Claims and Outreach Division. Previous experience includes roles as a server and hostess at Olive Garden Italian Restaurant, as well as a server at Benihana Japanese Steakhouse, where strong customer service and multitasking skills were developed. Nancy Thao began a career in sales as a Sales Associate at Lotta Hair and Tiara. Education includes a Bachelor's degree in Business Management from Minneapolis College.